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Review our FAQs to see if the answers you need are already posted.

  • Question: Is it okay to add the VIN decoder to my website?
  • Answer: Absolutely. There is no cost to use our VIN decoder. To add the VIN decoder to your website, complete the registration form and then add iframe with the VIN Decoder Plugin.

  • Question: What guarantees do you give for information provided?
  • Answer: We are unable to provide guarantees regarding reports. Our service is free, and we invite you to review the Terms and Conditions of Use. We advise anyone who wants guaranteed information to obtain an official Vehicle History Report.

  • Question: What should I do if the VIN that I enter is not able to be decoded or if there is an error?
  • Answer: If you have any issues using the VIN decoder, contact us and let us know about the issue that you are having. We will work to resolve your problem as quickly as possible.